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Companies which are successful over long term meet some basic preconditions extraordinarily good

1. CUSTOMER VALUE – BUSINESS MISSION

At the heart are the questions

  • “Who are we?”
  • “What is the core of our business?”
  • “What is our contribution to the success of our customers?”

The critical examination of these essential questions extract the organizations “right to exist” and defines that way the most long-lasting landmark.

 

2. DYNAMIC ADJUSTMENT

The environments – customers, competitors, suppliers, public authorities, etc. – are subject to permanent changes and your enterprise needs to be adjusted to these dynamic transformations accordingly.

The following applies:

The organization's speed of adjustment needs to be equal to the environmental speed of change.

In order to meet this vital prerequisite, organizations have to provide sufficient flexibility and readiness for permanent improvement.

 

3. STRATEGY – PROCESSES - STRUCTURES

  1. The corporate strategy arises from the business mission
  2. Next, the business processes should be shaped in a way to minimize effort and friction losses to operationalize the strategy
  3. Last but not least, the organizational structure shall minimize the required interfaces to follow the processes

The availability of adequate human resource quality is the decisive factor and crucial for the successful implementation of the strategy, the flow of processes and the proper performance of structures.