Topics addressed in

INTERNAL Trainings

Module 1

PRINCIPLES of EFFECTIVE LEADERSHIP

General RULES for professional COMMUNICATION
Ensure mutual understanding by orienting towards the listenerSicherstellen des gegenseitigen Verständnisses durch Empfängerorientierung
  • Respect different educational backgrounds, perspectives, experiences, and cultures
  • Conversational empathy
  • Ensure understanding by rephrasing
FOCUS on RESULTATS
Careful reflection and sustainable improvement of one's own leadership behavior
  • The meaning, purpose, and benefits of work and performance
  • Allocation of resources and improvement of resource management
  • Unlock potential and seize opportunities by consistently focusing on
    customers' requirements
CONTRIBUTION to the WHOLE ORGANIZATION
Maintaining a dynamic balance between the own area, the entire company,
and the markets
  • Distinguishing between and correctly appointing clerks, specialists, and generalists
  • Employees should find meaning and value in how they contribute to the entire organization
  • Periodic review of optimal involvement Periodischer Überprüfung der optimalen Mitwirkung
CONCENTRATION on the ESSENTIALS
Well-considered prioritization of the one's own and others' activities
  • Focus on the essentials
  • Thoroughly consider processes and organizational structures
  • Doing the right things and doing them properly
TRUST and APPRECIATION
Living role-model behavior and reliability by
  • Clarity and reliability
  • Predictability
  • Ability to resolve conflicts
CONSTRUCTIVE THINKING
Shift the focus from problems to identifying and exploiting opportunities
  • Managers are self-motivated and positive problem solvers
  • Making the most of imperfections

Module 2

TASKS of EFFECTIVE LEADERSHIP

Management BY OBJECTIVES
Setting relevant targets for myself and my area of responsibility that align with the
organization's goals
  • What specific results need to be achieved in each target field
    and what resources are necessary to achieve them?
  • How can I, as a manager, support my key employees in developing effective goals?
  • What are the general conditions that enable reliable planning and achievement of objectives?
PROPER DELEGATION
Which tasks shall be assigned by single orders, and which ones are conferred by means
of delegation?
  • What are the essential elements for effective delegation?
  • What responsibilities and empowerment must be assumed?
  • What is the method and timing for exercising constructive control?
EFFECTIVE DECISION MAKING, REALIZATION and MONITORING
What is the source of the problem, and what are the options for quickly and permanently resolving it?
  • Failure mode and effects analysis applied for emerging problems
  • What are calculable risks? What risks need to be taken? What risks should be
    avoided at all costs?
  • How can I establish a solid foundation for decisions and projects?
  • Ensuring the professional implementation of planning and its subsequent execution
PEOPLE's DEVELOPMENT, EMPHASIZING the LEVERAGING of their STRENGTHS
Reasonable appointments and prosperous human resource development due to a focus on
strengths, abilities, and skills
  • Motivate and inspire through recognizing, promoting, and utilizing specific strengths
  • Foster empathy, trust, and encouragement by handling failures constructively
  • Strategic human resource management
MOTIVATING APPRAISAL INTERVIEWS
Is there a legitimate claim for a performance appraisal? How should such an appraisal look like?
  • Employees need recognition and attention from their boss to thrive in this organization
  • Professional preparation and follow-up
  • Self- and external assessments for evaluating task completion

Module 3

TOOLS of EFFECTIVE LEADERSHIP

PRODUCTIVE MEETINGS
  • Professional planning,
    – preparation
    – execution and
    – ollow-up of meetings
    ncluding meeting minutes and to-do lists
  • Rules for managers and staff members to ensure successful meetings
  • mportant tips on moderation, presentation, and the use of media
PROFESSIONAL WRITTEN COMMUNICATION
  • Accurate, timely reports as tried and tested methods to
    increase productivity in organizations
  • Deliberate use of email and social media
  • Adherence to mutually agreed rules
EFFECTIVE JOB DESIGN and EFFICIENT ASSIGNMENT CONTROL
  • What are the duties and responsibilities of each position?
  • What knowledge, skills, and abilities are required for this position?
  • How do I properly assign people?
SUCCESSFUL TEAMWORK
Achieving objectives through the pooling of complementary strengths, abilities, and skills
  • Accurate design and management of interfaces, as well as cross-functional cooperation
  • Rules for professional cooperation and positive handling of differing opinions
  • Acquiring knowledge by contemplating diverse viewpoints
PERSONAL WORK METHODOLOGY and PRECISE TIME MANAGEMENT
What should managers, as brain workers, particularly consider to improve their own and others' performance?
  • How are important activities different from urgent ones?
  • How can I prioritize my tasks thoughtfully and professionally?
  • What is the best way to avoid distractions when working on important, concentration-requiring tasks?
Systematic “CLEAN-UP” and RENEWAL of the ORGANIZATION
Periodically screen for “the traditional” and for “the common habits”
  • Some tips and simple methods for recording the obsolete
  • Best practices for eliminating outdated activities and freeing up resources for new ones

Module 4

RESPONSIBILITIES of EFFECTIVE LEADERSHIP

FOCUS RESOURCES on OPPORTUNITIES
Ensuring the long-term viability of companies
  • Requirements for proper, future-oriented decisions
  • The relevant benchmarks for this
BUDGET and the BUDGETING PROCESS
A management tool for achieving desired objectives
  • Recognize, communicate and implement proper objectives, measures and means
  • Effective and efficient coordination and assignment of resources
  • The key figures that determine success
MANAGING the BOSS
Understanding and considering the superior's preferred style of work and patterns of behavior
  • Positive cooperation with superiors requires self-management
  • Ensure closed communication loops
  • Constructive problem solving
MANAGING COLLEAGUES
Respecting and appreciating the different opinions of specialists
  • Well-considered objectives in the sense of „contribution to the entire organization“
  • Constructive collaboration and positive conflict management
MEANING IN LIFE and MANAGERIAL RESPONSIBILITY
  • What gives my life meaning and provides the power to fulfill my mission?
  • How do I cope with complex situations, challenges and responsibilities?
  • Morality and ethics in leadership

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